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Tips For Recording A Voicemail Greeting

our voicemail greeting is a great way to market your company. To some callers, this may be the first point of contact they have with you, so make sure it sounds like a legitimate business operation.

Here are 8 tips that will help you record 

a successful voicemail greeting:

1. Write a script. A scripted greeting ensures that all of your company’s important information is delivered in a way that makes sense without awkward pauses or stumbles. Practice your script so it flows smoothly when it’s time to record.
2. Sound professional. Remember, this may be the first point of contact, so use a professional tone and stay away from jokes, sound effects and gimmicks. Although they may be funny to you, they could backfire.
3. Music is a great way to compliment your greeting. What you don’t want to do is have music playing in the background while recording your greeting. It could end up sounding like the music was an afterthought. If music is desired, talk to an audio production company that can professionally produce a greeting for you.
4. Keep your voicemail greeting current. If your hours change frequently or you’re going to be out of the office, make sure the greeting reflects your schedule.
5. Provide alternate contact information. This could be your cell phone number or an email address that gives callers another way to reach you if you’re out of the office.
6. Include a fax number. You may get callers that just need to fax information, so making that number available in your greeting keeps callers from having to wait for a call back and reduces the number of return phone calls you have to make.
7. Give callers a way out. Some callers may just want to leave a message. Let them know if your system allows them to bypass the greeting by pressing the pound (#) or the asterisk (*) symbol.
8. Holiday greetings. It's a good idea to produce holiday greetings that inform callers of special hours, rates or changes in service due to holidays.

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